Articles

Are there any restrictions on what I can host on my VPS?

As long as your use complies with our Terms of Service , there are no specific restrictions on...
Can I change my server's Operating System after setup?

Yes, you can change your Windows VPS's operating system, but it will require a fresh installation...
Can I create multiple users on my RDP server?

Yes, you can create multiple users on your RDP but more users accessing the same RDP can lead to...
Can I get technical support for my Windows VPS?

Yes, we offer 24/7 technical support for all Windows VPS customers. If you encounter any issues...
Can I install my own software on my VPS?

Absolutely! As the administrator of your Windows VPS, you have full control to install and...
Can I upgrade my VPS plan?

Yes, you can upgrade your Windows VPS plan at any time. If you need more resources (CPU, RAM,...
Can I use Remote Desktop to connect to my VPS from a mobile device?

Yes, you can use Remote Desktop Protocol (RDP) to connect to your Windows VPS from mobile devices...
Do you offer discounts for long-term contracts?

Yes, we offer discounts for customers who commit to long-term contracts (3 months, 6 months, 12...
How do I renew my Windows VPS?

Renewals for your Windows VPS can be done easily through your GoldenRDP account. You’ll receive...
How long does it take to set up my Windows VPS after payment?

Once payment is confirmed, your Windows VPS details will be automatically sent to your email...
How many device can login RDP at a Point in Time

Remote Desktop Protocol (RDP) allows users to remotely access a Windows server or Virtual Private...
How much bandwidth I will get on my server?

All our RDP Plans comes with unlimited Bandwidth, you can use as much bandwidth as you want.
How much is your Windows VPS RDP

We offer varieties of Windows VPS configuration on our portal. Our Windows VPS pricing depends on...
How to Upgrade your Windows VPS on GoldenRDP

Upgrade your Windows VPS from your GoldenRDP Cpanel with the below steps.  Step1: First login to...
How to Use Promo Code / Discount Code / Coupon Code on GoldenRDP

In this article, we will be reviewing how to use Promo Code / Discount Code / Coupon Code on...
How to fix "Product group does not contain any visible products" error

The error message you are encountering—"Product group does not contain any visible products"—is...
How to fix "The hostname for your server is invalid" error

The reason for getting the error message which says "The hostname for your server is invalid." is...
What Versions of Windows Operating Systems are available for VPS?

We offer different versions of Windows Operating System for our VPS, including Windows Server...
What do I do if my Windows VPS is down or Unreachable?

If your VPS is down or unreachable, you can try restarting the server through your GoldenRDP...
What happens if I don't renew my Windows VPS on time?

If you fail to renew your Windows VPS before the expiration date, your VPS will be suspended...
Where will I find RDP login details ?

By default, our system will send your Windows VPS (RDP) details to your inbox once you complete...
Which Payment methods do you accept ?

We accept different payment methods like Bitcoin, USDT, Perfect Money. We also accept Naira Bank...
Why is my Service pending after payment.

There are multiple reasons why your service may be pending after payment.   1. The payment...
Why was my Service Suspended

If your service has been suspended on the portal, it typically means that there was an issue...
Why was my Service Terminated

If you’ve experienced a termination of your service, it’s important to understand the underlying...
Will I have a dedicated IP address?

Yes, all of our Windows VPS plans come with a dedicated IP address. This means your server will...
Windows RDP comes with administrator access ?

Yes!, All of our Windows VPS (RDP) plans come with Administrator access, giving you complete...